Cookies Policy

BACKGROUND:

This website, https://www.traceassists.com (“Our Site”), uses cookies and similar technologies to distinguish you from other users. By using cookies, we can provide you with a better experience and improve Our Site by understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur when you press the "Accept All" button on our cookie pop-up. If you do not agree to our Cookie Policy, please stop using Our Site immediately.

1.     Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

  • “Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

  • “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and, where applicable, the UK GDPR;

  • “Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (“Data Protection Legislation”);

  • “We/Us/Our” means Trace Assists Ltd, a limited company registered in England and Wales under company number 16040687, whose registered address is 128 City Road, London, EC1V 2NX, United Kingdom.

2.     Information About Us

Our Site is operated by Trace Assists Ltd, a limited company registered in England and Wales under company number 16040687, whose registered address is 128 City Road, London, EC1V 2NX, United Kingdom.

Our Data Protection Officer can be contacted by email at contact@traceassists.com or by post at 128 City Road, London, EC1V 2NX, United Kingdom.

We are registered with the Information Commissioner's Office (ICO) (Registration: ZB811303) for data protection purposes.

3.     How Does Our Site Use Cookies?

Our Site may place and access certain first-party cookies on your computer or device. First-party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.

By using Our Site, you may also receive certain third-party cookies on your computer or device. Third-party cookies are those placed by websites, services, and/or parties other than us. Third-party cookies are used on Our Site for analytics purposes. For more details, please refer to section 4 below.

All cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of cookies:

  • Strictly Necessary Cookies

A cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as navigation and access to secure areas.

  • Analytics Cookies

It is important for us to understand how you use Our Site, for example, how efficiently you navigate around it, and what features you use. Analytics cookies enable us to gather this information, helping us to improve Our Site and your experience of it.

  • Functionality Cookies

Functionality cookies enable us to provide additional functions to you on Our Site, such as personalisation and remembering your saved preferences.

  • Targeting Cookies

We may use targeting cookies in the future to provide tailored advertising on Our Site.

  • Third-Party Cookies

Third-party cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third-party cookies may be used by analytics services to provide us with information about how you use Our Site.

  • Persistent Cookies

Any of the above types of cookies may be a persistent cookie. Persistent cookies remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

  • Session Cookies

Any of the above types of cookies may be a session cookie. Session cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser.

Cookies on Our Site are not permanent and will expire after 30 days.

For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy [insert link].

For more specific details of the cookies that we use, please refer to the table below.

4.     What Cookies Does Our Site Use?

First-Party Cookies

Our Site uses the following first-party cookies, which are essential for the site's functionality:

  1. ss_cid

    • Purpose & Type: Identifies unique visitors and tracks sessions.

    • Strictly Necessary: Yes

  2. ss_cvr

    • Purpose & Type: Identifies unique visitors and tracks sessions.

    • Strictly Necessary: Yes

  3. ss_cvisit

    • Purpose & Type: Identifies unique visitors and tracks sessions.

    • Strictly Necessary: Yes

  4. ss_cookieAllowed

    • Purpose & Type: Remembers if cookies have been accepted.

    • Strictly Necessary: Yes

Note: These cookies are used by Squarespace to provide essential site functions.

Third-Party Cookies

Our Site uses analytics services provided by Google Analytics. The following third-party cookies may be placed on your computer or device:

  1. _ga

    • Provider: Google Analytics

    • Purpose & Type: Used to distinguish users (Analytics Cookie).

    • Strictly Necessary: No

  2. _gid

    • Provider: Google Analytics

    • Purpose & Type: Used to distinguish users (Analytics Cookie).

    • Strictly Necessary: No

  3. _gat

    • Provider: Google Analytics

    • Purpose & Type: Used to throttle request rate (Analytics Cookie).

    • Strictly Necessary: No

Website Analytics

Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, helps us improve Our Site and the services offered through it.

You do not have to allow us to use these cookies; however, while our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site.

Managing Cookies

If you prefer to restrict, block, or delete cookies from Our Site, you can do so through your browser settings. Please note that disabling cookies may affect the functionality of Our Site.

5.     Consent and Control

Before cookies are placed on your computer or device, you will be shown a cookie pop-up requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies (except those that are strictly necessary); however, certain features of Our Site may not function fully or as intended.

You will be given the opportunity to allow and/or deny different categories of cookies that we use:

  • Accept All

  • Decline All

  • Manage Cookies

You can return to your cookie preferences to review and/or change them at any time by clicking on the "Cookie Settings" link available on Our Site.

In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

Managing Cookies in Your Browser

6.     Changes to This Cookie Policy

We may alter this Cookie Policy at any time. Any such changes will become binding on you upon your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7.     Further Information

If you would like to know more about how we use cookies, please contact us at contact@traceassists.com or by post at 128 City Road, London, EC1V 2NX, United Kingdom.

For more information about privacy, data protection, and our terms and conditions, please visit the following: